Osborne Effect

Osborne Effect

What is it?

The Osborne Effect is a phenomenon where the announcement or anticipation of a new and advanced technology or product can significantly reduce the sales of the current or existing product, as customers wait for the new version to become available.

The Osborne Effect is a phenomenon observed in business, particularly in the technology industry. It occurs when a company announces a new product or an upcoming version of a product too early before its actual release. This announcement can lead to a decline in sales of the current product, as customers may choose to wait for the new version instead of purchasing the existing one. The Osborne Effect is named after the Osborne Computer Corporation, which experienced a similar situation in the early 1980s.

Here are some simple examples:

  1. Imagine a smartphone manufacturer announces the upcoming release of a new phone model with revolutionary features, set to launch in six months. Excited about the new features, potential customers may decide to wait for the new phone's release rather than buying the current model, leading to a drop in sales for the existing product.

  2. A car company reveals plans for a new electric vehicle with better range and performance, set to launch next year. People considering buying a car from the company might postpone their purchase to wait for the new electric vehicle, causing a decline in sales for the current car models.

  3. A popular video game console maker announces a next-generation console with enhanced graphics and gameplay, scheduled for release in a year. Gamers might hold off on buying the current console, waiting for the next-generation release, which can negatively impact the sales of the existing console.

In summary, the Osborne Effect highlights the potential risks of announcing future products too early, as it can lead to decreased sales of current products and, in some cases, financial challenges for the company.

The Osborne Effect is a business phenomenon that occurs when a company prematurely announces a new or upgraded product, resulting in decreased sales of the existing product as customers choose to wait for the upcoming version (Osborne, 1985). This effect is named after the Osborne Computer Corporation, which faced a similar issue in the early 1980s when they announced a new computer model too early, ultimately leading to the company's bankruptcy (Chposky & Leonsis, 1985).

The Osborne Effect can be related to various principles and scientific topics, such as consumer behavior, information cascades, and the diffusion of innovations.

Consumer behavior plays a significant role in the Osborne Effect, as customers often evaluate their purchase decisions based on the perceived value of a product (Solomon, 2014). When a new, improved product is announced, the perceived value of the current offering may decrease, causing customers to postpone their purchases.

Information cascades, a phenomenon where individuals make decisions based on the observed actions of others (Banerjee, 1992; Bikhchandani et al., 1992), can exacerbate the Osborne Effect. When consumers observe others waiting for the new product, they may follow suit, leading to a snowball effect that further reduces current product sales.

The Osborne Effect also shares similarities with the diffusion of innovations theory, which examines how new ideas and technologies spread through various channels over time (Rogers, 2003). Early announcements of new products can disrupt the diffusion process, as customers who would have otherwise adopted the current product may choose to wait for the upcoming innovation.

To mitigate the Osborne Effect, companies should carefully consider the timing of product announcements and manage customer expectations by ensuring a smooth transition between product generations.

References

  • Banerjee, A. V. (1992). A Simple Model of Herd Behavior. Quarterly Journal of Economics, 107(3), 797-817.
  • Bikhchandani, S., Hirshleifer, D., & Welch, I. (1992). A Theory of Fads, Fashion, Custom, and Cultural Change as Informational Cascades. Journal of Political Economy, 100(5), 992-1026.
  • Chposky, J., & Leonsis, T. (1985). Blue Magic: The People, Power, and Politics Behind the IBM Personal Computer. Facts on File Publications.
  • Osborne, A. (1985). Hypergrowth: The Rise and Fall of the Osborne Computer Corporation. Idthekkethan Publishing Company.
  • Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). Free Press.
  • Solomon, M. R. (2014). Consumer Behavior: Buying, Having, and Being (10th ed.). Pearson Education.