Cynefin Framework
What is it?
The Cynefin Framework is a decision-making framework developed by Dave Snowden, a British organizational psychologist, to help individuals and organizations make better decisions in complex situations. The framework is based on the idea that the world is made up of five domains, each with its own unique characteristics and decision-making processes.
How can it be useful to you? When you need to understand the complexity of different problems and determine the most suitable decision-making approach.
1. The Obvious Domain
This is like following a recipe to bake a cake. The problem is straightforward, and the solution is well-known. You just follow the recipe step-by-step to get the desired result.
2. The Complicated Domain
This is like fixing a car engine. You may not know exactly what's wrong at first, but with some analysis or expert advice, you can figure it out. Once the problem is understood, there's a clear way to fix it.
3. The Complex Domain
This is like raising a child. There's no manual or one-size-fits-all solution. What works for one child may not work for another. It's a process of trial and error, learning, and adapting along the way.
4. The Chaotic Domain
This is like dealing with a house fire. The priority is to take immediate action to contain the chaos and prevent further harm. Only after the situation is under control can you start to figure out what caused the fire and how to prevent it in the future.
5. The Disorder Domain
This is when you're not sure what kind of situation you're dealing with. It's like walking into a dark room. You don't know what's in there or how to navigate. The goal in this domain is to gather more information to understand the situation better and decide which of the other four domains it falls into.
In summary, the Cynefin Framework helps us understand that different problems require different approaches. It guides us to apply the most effective decision-making and problem-solving strategies based on the nature of the situation we're dealing with.
The Cynefin Framework, created by Dave Snowden, is a decision-making tool that helps organizations understand the complexity of problems they face and determine the most appropriate approach to address them. This framework is rooted in various disciplines and concepts, such as complexity theory, knowledge management, and cognitive psychology.
The Cynefin Framework consists of five domains:
Simple (or Obvious): Problems are easily understood and have clear cause-effect relationships. Solutions can be quickly implemented using established best practices.
Complicated: Problems require expertise to analyze and understand. Multiple solutions may exist, and selecting the best one requires a thorough analysis of available options.
Complex: Problems have unpredictable cause-effect relationships. Solutions emerge through iterative experimentation, learning, and adaptation.
Chaotic: Problems are highly turbulent and lack any discernible patterns. Immediate action is needed to stabilize the situation, and solutions are usually novel and temporary.
Disorder: This domain lies in the center of the framework and represents situations where it's unclear which of the other four domains applies. The objective is to determine the appropriate domain to address the problem effectively.
The Cynefin Framework can be related to several other principles and scientific topics, including:
Complexity theory: This field of study is concerned with understanding how complex systems and patterns emerge from simple interactions between components. The complex domain of the Cynefin Framework draws heavily from complexity theory (Mitchell, 2009).
Systems thinking: Systems thinking is an approach to problem-solving that emphasizes understanding the underlying structure and interconnections within a system. The Cynefin Framework incorporates systems thinking by acknowledging that problems exist within interconnected systems (Meadows, 2008).
Heuristics and biases: Cognitive psychology research has shown that humans rely on mental shortcuts (heuristics) to make decisions, which can sometimes lead to systematic biases. The Cynefin Framework helps to mitigate these biases by prompting decision-makers to consider the context and complexity of problems (Kahneman, 2011).
Agile methodologies: Agile approaches emphasize iterative development, flexibility, and collaboration. The complex domain of the Cynefin Framework aligns well with agile principles, as both advocate for experimentation and adaptation in the face of uncertainty (Cohen, 2010).
References
- Snowden, D. J., & Boone, M. E. (2007). A leader's framework for decision making. Harvard Business Review, 85(11), 68-76.
- Mitchell, M. (2009). Complexity: A Guided Tour. Oxford University Press.
- Meadows, D. H. (2008). Thinking in Systems: A Primer. Chelsea Green Publishing.
- Kahneman, D. (2011). Thinking, Fast and Slow. Farrar, Straus and Giroux.
- Cohen, D., Lindvall, M., & Costa, P. (2010). An introduction to agile methods. Advances in Computers, 80, 1-66.
